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Zintrox technology Corp,
Privacy Policy

At Zintrox Technology, CORP. (“Zintrox,” “we,” “us,” or “our”), your trust is the foundation of our mission. Our goal is to offer families peace of mind and connection through advanced wearable safety technology without compromising their privacy rights.

This Privacy Policy explains how we collect, use, share, and protect personal information when you:

  • Use our connected wearable devices (such as the Zintrox Band)

  • Access our mobile applications

  • Visit our website (https://zintrox.com)

  • Interact with us through any digital channels, including email and SMS

       This policy applies to all users, including:

  • Parents or legal guardians who manage devices and profiles for children or elderly users

  • Monitored individuals, including children and older adults

  • Authorized guests or caregivers with access to the system

  • Visitors who browse our website or engage with us through social media

By using Zintrox services, you acknowledge that you have read and accepted this Privacy Policy and authorize the collection and processing of your information as described herein.

We operate in compliance with international and regional privacy laws, including:

  • The California Consumer Privacy Act (CCPA)

  • The General Data Protection Regulation (GDPR) for EU/EEA residents

  • The Children’s Online Privacy Protection Act (COPPA) for U.S. users

  • Applicable local data laws for Latin America and global expansion territories

HOW WE COLLECT INFORMATION

We collect personal data from various sources depending on how you interact with our Services. This includes:

A. Information You Provide Directly:

  • During registration or account setup

  • When you input health or profile data for your child or dependent

  • While communicating with our support team or filling out a form

  • When consenting to receive notifications or joining waitlists or promotions

B. Information Collected from Zintrox Band and Mobile App:

  • Movement, location (via GPS), body temperature, heart rate, and inactivity alerts

  • Device usage logs, status updates, and battery levels

  • Alerts triggered through the SOS or automatic features

C. Information We Collect Automatically:

  • Browser and device type, IP address, operating system, app version

  • Log files, timestamps, and page navigation within the app or site

  • Real-time geolocation (with permission) and session behavior

D. Information from Third Parties:

  • Marketing platforms (if you interact with Zintrox ads)

  • Customer referrals or device administrators (e.g., corporate wellness or caregivers)

  • Social media interactions (when you link or engage with us via platforms like Facebook, Instagram, or TikTok)

WHAT PERSONAL DATA WE COLLECT

We collect different categories of Personal Data depending on your role and your interaction with our Services. These may include:

A. Identity and Contact Information

  • Full name

  • Email address

  • Phone number

  • Mailing or shipping address

  • Legal documentation (if required for regulatory compliance)

B. Device and Account Information

  • Username and password

  • App usage logs

  • Unique device identifiers

  • Operating system, hardware version, and connection data

C. Wellness and Activity Data (from Zintrox Band)

  • Location and geofence entry/exit

  • Movement and immobility

  • Heart rate and temperature (if available)

  • SOS event activations

  • Time-based routines and alerts

  • Medication reminder responses (if enabled)

D. Payment and Transactional Data

  • Transaction history

  • Payment confirmation details

🔐 Zintrox does not store credit card or banking information. All payments are processed through secure third-party platforms.

E. Communications and Customer Support

  • Emails and conversations with support

  • Contact form submissions

  • Feedback, reviews, or public posts through social channels

F. Marketing and Engagement Data

  • Campaign interactions (email opens, clicks)

  • Participation in promotions or surveys

  • Referral activity or coupon usage

HOW WE USE PERSONAL DATA

Zintrox processes your information to:

  • Operate and maintain the Zintrox Band, app, and website

  • Send real-time alerts, including: geofence breaches, immobility, battery low, or SOS

  • Deliver customer service and technical support

  • Provide account management tools for parents, guardians, and caregivers

  • Fulfill transactions and send purchase confirmations

  • Customize and improve the user experience

  • Conduct internal analytics to enhance safety features and usability

  • Monitor misuse, fraud, or security breaches

  • Comply with legal obligations and regulatory requirements

We may also use anonymized and aggregated data for:

  • Product development

  • Security and error detection

  • Industry and academic research

🔒 No identifiable information is ever used in external research or advertising.

SHARING OF INFORMATION

Zintrox values privacy and does not sell personal information. However, we may share personal data in the following limited circumstances:

A. With Your Permission

When you explicitly authorize the sharing of your data (e.g., with a caregiver or doctor).

B. With Authorized Guests

If you invite a guest to monitor a user via the Zintrox App, relevant data (such as alerts and location) will be shared with them.

C. With Service Providers

We may share limited personal data with third parties under strict contracts to:

  • Process payments securely

  • Host our servers and data storage

  • Provide email, SMS, or push notification services

  • Assist in analytics, product testing, or customer experience

D. With Law Enforcement

Only if required by law, subpoena, or judicial process, and always with a commitment to transparency unless prohibited.

E. In the Event of a Business Transfer

In the case of a merger, acquisition, reorganization, or sale of assets, your data may be transferred to the new entity, under the same protections.

COOKIES AND TRACKING TECHNOLOGIES

We use Cookies, Pixels, Local Storage, and Web Beacons to optimize our website and app performance.

Types of Cookies We Use:

  • Essential Cookies: Necessary for site navigation, login, and security.

  • Performance Cookies: Help us understand user behavior and app usage trends.

  • Functional Cookies: Remember your preferences (e.g., language, region).

  • Marketing Cookies: May be used to track the performance of our own campaigns only — not third-party ads.

You can manage cookie settings in your browser or device. Disabling some cookies may limit functionality.

Zintrox does not participate in ad networks or sell browsing behavior to third parties.

CHILDREN’S PRIVACY

At Zintrox, we design our technology to protect children—not to exploit their data.

Our Services are intentionally built to allow parents or legal guardians to monitor and protect children or elderly dependents, not for direct use by minors without adult supervision.

Key Principles:

  • We do not allow children under the age of 13 to create accounts or submit data independently.

  • All data collected from or about children is provided and controlled by a verified parent or guardian.

  • We comply with the Children’s Online Privacy Protection Act (COPPA) and other applicable child protection laws.

Types of Data Collected:

With verified adult consent, we may collect:

  • Location data via the Zintrox Band

  • Movement and stillness records

  • SOS and emergency signal usage

  • Health data (heart rate, temperature, etc.), where applicable

  • Medication reminders and user acknowledgment

We do not use children’s data for marketing, profiling, or advertising purposes.

Parental Rights:

Parents may at any time:

  • Review the data we hold about their child

  • Request correction or deletion

  • Withdraw consent for further collection or monitoring

  • Remove the child’s profile entirely via the app or by contacting our team at privacy@zintrox.com

DATA TRANSFERS AND INTERNATIONAL PROCESSING

Zintrox is headquartered in the United States and may process and store your data in servers located in the U.S. or other countries.

International Transfers:

When transferring personal data across borders (e.g., for hosting or support), we ensure:

  • The destination country has adequate data protection laws, or

  • We implement Standard Contractual Clauses (SCCs) or equivalent legal safeguards

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we follow applicable legal frameworks and obtain explicit consent where required.

DATA SECURITY AND RETENTION

We implement strict security practices to protect your data against unauthorized access, misuse, or loss.

Security Measures Include:

  • Encryption of all sensitive data in transit and at rest

  • Secure authentication systems with two-factor support

  • Regular security audits, vulnerability scans, and threat detection

  • Role-based access controls for employees

  • Secure data storage with geographically redundant infrastructure

Retention Policy:

We retain your data only for as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our Terms of Service

You may request deletion at any time. Aggregated, non-identifiable data may be retained for analytics and performance benchmarking.

YOUR RIGHTS AND CHOICES

Depending on your country or region, you may have the following rights regarding your personal information:

General User Rights:

  • Access: Request a copy of the personal data we store about you

  • Correction: Request updates to inaccurate or outdated information

  • Deletion: Request erasure of your data (subject to legal exceptions)

  • Objection: Object to certain data uses (e.g., marketing)

  • Data Portability: Request transfer of your data to another platform

  • Withdraw Consent: Where data was collected on the basis of consent

Region-Specific Rights:

  • For California residents, see our CCPA Supplement

  • For EU/EEA/UK residents, see our GDPR section

  • For Brazil, India, Mexico, and other jurisdictions, we offer additional rights as required by local data protection laws

To exercise any of these rights, please contact us at:
📧 privacy@zintrox.com

We may request identity verification before completing any request to ensure user protection.

YOUR PRIVACY CONTROLS

Zintrox offers tools and settings so you can control your data and experience anytime.

In-App Privacy Controls:

You may:

  • Edit or delete profiles (children, elderly dependents, guests)

  • Adjust notification preferences (e.g., immobility, geofence, SOS alerts)

  • Enable/disable location sharing

  • Unpair your Zintrox Band from the mobile device

  • Choose whether guests can view or receive alerts

Account Access:

Log in to your Zintrox account at any time to:

  • View or update your personal info

  • Manage linked users

  • Review your notification history

  • Revoke consent or delete your account

If you need assistance, our privacy team is available at privacy@zintrox.com.

MARKETING COMMUNICATIONS & CONSENT

Zintrox does not sell your personal information, nor do we send unsolicited promotions.

You will only receive marketing-related emails, SMS, or push notifications if you have explicitly opted in via:

  • Our website waitlist

  • App preferences

  • A promotional campaign or survey

Your Options:

You may opt out of marketing communications at any time by:

  • Clicking “Unsubscribe” in an email

  • Disabling promotional push notifications in the app

  • Contacting us at privacy@zintrox.com

Even if you opt out of marketing, you will still receive:

  • Account-related notifications (e.g., payment confirmations)

  • Emergency and system alerts (e.g., SOS, disconnection, low battery)

LINKS TO THIRD-PARTY SERVICES

Our website or mobile app may contain links to third-party websites or services (e.g., customer support chat, educational resources).

These third-party platforms operate independently and have their own privacy policies.

Zintrox is not responsible for the content, practices, or data handling of third-party services. We recommend that you carefully review their privacy policies before engaging.

We do not allow third parties to track or advertise through the Zintrox app or site.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect:

  • New features

  • Legal or regulatory requirements

  • Industry best practices

If we make material changes, we will:

  • Post the updated version on our website

  • Notify you through the app or by email (if applicable)

The “Last Updated” date at the top of this policy will reflect the current version.

Continued use of Zintrox Services after changes are published implies your acceptance of those changes.

CONTACT INFORMATION

We’re committed to transparency. For any privacy-related questions, complaints, or requests, you can contact us at:

📩 Email: privacy@zintrox.com
📍 Address: Zintrox Technology,Corp.
  2201 Ludlam Rd 33155, Miami, FL, USA